RFM Medical Account Management
Welcome To
Rhythm Medical Accounts Management
Thank you for choosing Rhythm Medical Accounts Management. Where we provide you professional practice administration management services while you retain independence and clinical autonomy.
While you focus on your practice we assure the financial success of your business. Several medical practitioners already enjoy state of the art technology that enables us to process medical aid claims. We have achieved great results and many satisfied clients
Our System
Popia Compliant Info Sheets
We provide doctors with Patient Info sheets which is POPI compliant and offers consent.
Billing Books
We provide billing books according to your speciality.
Receipt Books
We provide you with receipt books.
We Will Contact You
Our dedicated team will then get into contact with you in order to obtain the needed information whether we collect it or it gets sent to us by your practice.
Services available at
Rhythm Medical Accounts Management
Thank you for choosing Rhythm Medical Accounts Management. Where we provide you professional practice administration management services while you retain independence and clinical autonomy.
While you focus on your practice we assure the financial success of your business. Several medical practitioners already enjoy state of the art technology that enables us to process medical aid claims. We have achieved great results and many satisfied clients
Setting up Hospital & Medical Practice Services
Segregation of duties, ensuring that the same person does not do all of the tasks
Data processing of hospital & medical claims
Administration of medical accounts
Collections
Control of payments
Contact with medical schemes
The updating of annual medical fees
A call center for patients
Training in medical software
Various benefits exists of which the following are only few:
- Improved cash-flow.
- Professional service to your patients.
Programs Available
- Medemass
- Vericlaim
- HIMMS
- Glixir Live
- GoodX
We ensure optimized billing through ensuring that the coding is correct according to SAMA guidelines. If we see a doctor that is underbilled for a procedure one of our fully trained 27+ dedicated staff members will communicate the correct way for optimized revenue.
We currently service the following and are open to service new specialities
- Anesthetists
- Cardiologists
- Neurosurgeons
- Neurologists
- Clinical Technologists
- Radiologists
- Gynaecologists
- Renal Care Units
- General Practitioners
- General Surgeons
- Urologists
- Reumatologist
- Intensivist
- Pediatricians
We equip our doctors with needed knowledge and skillset for ensuring accurate billing and coding.
Data Capturing
Our dedicated team of highly skilled data capturers will take the burden from your practice and we will open accounts on your preferred medical system.
All medical accounts are opened within two working days after full details is received by our data capturer.
Billing
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Thereafter our dedicated billing department will bill according to the information supplied by your practice that entails checking that the ICD10, billing codes is correct and that optimized billing is done and in the case that a claim is PMB, PMB Billing will be implemented. `
aClaims will thereafter be submitted via Real Time to the medical aids. `
Our well-trained billing staff is fully equipped with the needed knowledge on coding and the principles needed to ensure effective and efficient billing. `
Receipting
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Our dedicated receipting department will then monitor your bank statement whether it is on a daily basis where view-only rights is provided by the practice or on a weekly basis where the bank statement is provided to our offices over mail.
Our receipting department recons the bank statement from the remittances provided by the medical schemes then we allocate our findings onto the relevant medical system.
Credit Controlling
This is where the credit controlling process start.
Our dedicated credit controlling department obtains age analysis on money that is outstanding on your medical system.
They will then follow up with either the medical scheme or patient.
If PMB Claims is not fully paid, claims will then be sent for PMB review and followed up accordingly.
We have dedicated members within the various medical schemes assisting Rhythm Medical Accounts Management with any queries, to avoid frustration on claims not paid or PMB not paid.
Mentors
Our dedicated team of mentors will then prepare monthly reports on your medical accounts book and also discuss with the relevant parties on where the book is standing and in the case of queries find sustainable solutions for ease of mind for your practice. Write off lists will then also be discussed as not all 300% PMB Claims is not guaranteed of payment even though our success rate is substantially high.
In the event if a patient account had to be settled, is not paid and all steps in our power was taken to obtain the money from the patient, a possible handover will be discussed with the doctor.
Training
Medical aid benefit checks.
Receptionist admin adhoc duties.
We provide training on how we want information to be provided to us.
Opening accounts training.
How to check when people owe you money.
Where to upload notes and clinical info.
How to send quotes and billing.
Dear Doctor
Are you able to focus on critical patient care, or are you bogged down by administrative duties directly influencing revenue?
ARE YOU SURE?
- The person handling your patient billing is doing it on time and correctly.
- Claims are optimized to maximise income in the practice (what being paid vs. what you should be paid.
- Rejected claims are followed up and not becoming stale without timeous intervention.
- Your in-house systems are sharp and precise on billing, claims and debt recovery? (It is practically impossible for in-house personnel to stay on top of the thousands of codes for the hundreds of payers in a practices payer mix and dealing with multiple medical aids with different rules.
LOTS OF “INCORRECTS” MEANS LOTS OF MISSED-OUT-ON-REVENUE!
The advantages of outsourcing medical billing to Rhythm Financial Mentors
We have industry expert knowledge to manage the total revenue cycle and not only reduce your administrative burden, but increase the revenue.
Money received is being paid directly into your bank account and not into that of a third party, mitigating risk.
Billing errors are reduced.
We handle the burden of patient statements and phone calls to follow up on unpaid accounts.
The negativity of debt recovery is not linked to your practice but to Rhythm, thus allowing you the positive space to see your patient without having the elephant in the room of accounts.
You have a direct line to managers and employees.
Guaranteed transparency and communication.
Monthly management reports.
Monthly management reports.
A solution to fit your practice with your unique needs!
